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How can this person improve their situation?

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  This is the problem the employee is having:  
A co-worker received a written warning by her manager who stated that she falsified reports. She works in a new department with a new manager and this report was part of a new process. The manager never trained her nor was documentation provided. The co-worker can't understand how she falsified a report if no one has told her that it is wrong. The manager's words were 'you should've known'. The co-worker had requested the manager to review the report the first time and never received a response. How can the co-worker combat this? Isn't the manager at fault for not providing the tools for the co-worker to understand the report.  


  Please suggest some advice for this employee:  

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