This situation relates to an elderly female who lives in a seniors housing building (she's not an employee). She's hot and cold when dealing with other people - she's demanding, rude, vocal, complains constantly, negative, uncooperative, judgmental, friendless, aggressive, intolerable, flippant, abrasive, condescending, sweet as pie one minute then turns to being rude on a dime. Other residents do not associate with her, she's a loner, but does nothing to ingratiate herself to others. Her neighbour residents would like to see her vacate the building and it will be necessary to document her outbursts and behaviours to help build a case to force her to leave. Is there anything that can be done to get her to "see the light"? Desperately in need of some assistance in how to deal with someone like this. Thanks. |