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Can you help this person? They have a problem with
Poor Communication and need some advice.

 

See the next submission
This is the original problem from an employee...
Hi all,

Thanks for any advice. I just started a new management job at a startup. Our company has several business which are supported by departments serving all of the businesses at once. I'm in charge of one of the businesses, which is relatively new. In my first week, I requested to speak with all of the supporting department heads to get a good idea of the overall situation and updates on relevant issues concerning the business. I've met with everyone else and recieved prompt replies and enthusiasm with all but one particular department head. I sent him an email requesting a meeting at his convenience. No reply. Three days later, I sent a meeting request through our outlook system and recieved a reply (just a no, no words) only after stopping by, when he said he was dealing with another company and didn't have time to meet. He didn't even look up from his computer when he told me. He said at that time he would send me an email later that day with a good time to meet. That was Thursday and I recieved no email on thursday or Friday.

I decided to wait it out and decide what to do over the weekend, thinking maybe he's super busy. I don't want to step on anyone's toes just starting out, because his department's a vital part of what we do. On the other hand, it's difficult to plan a direction for the company without having his input on the issues that we face. I want to maintain a good relationship so that the business I'm running doesn't suffer. I don't want to go over his head after two weeks; that just looks like I can't resolve these issues myself. That being said, I've had enough. He's hidering my ability to do my job. The only thing I can think of so far is to send one more email requesting a meeting, and if that doesn't work, move on to direct confrontation, asking if there's a problem, etc. What are your thoughts?

Thanks.  
   
Employee: corbin5
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A visitor of this site offers this as a possible solution...
First of all it sounds like he may have wanted the job you got and is jealous.
I would never advocate direct confrontation - it only leads to rows, hasty words and everlasting animosity. May i suggest you carry on with what you are doing, working with and supporting all of the businesses. It will soon become apparent what areas in this guy's business are not being serviced correctly. At some point he should come to you to resolve, which is when you can give the impression you are moving all things aside for him.
At the end of the day it shouldn't be about gaining points off each other but to work towards a common goal.
If the problem still persists after a while then you may have to ask, in an aside, at the end of another conversation with your overall boss if there are any problems with you and your relationship with this other guy.

Good luck
Contributor: visitor
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Disclaimer: The advice displayed within this site is not legal advice and is not to be taken as legal or professional advice in any way. Any communication within this forum is intended only to discuss a number of possible options. All ratings have come from site visitors and reflect a peer review only.

 

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