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I spend all day answering someone elses phone.
 
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This is the original problem from an employee...
We have 3 incoming lines ringing all day in a busy workplace but no receptionist. The 4 "office people" divide up the work days, but ultimately the 2 full time people get stuck answering the phone instead of getting their work done. These 2 people also are the highest paid office staff. Administrator refuses to delegate the duty to one person or restructure the office in anyway and has at times taken the task upon herself to keep peace. Automated phone systems are out of the question due to clientèle being very elderly. Help!  
   
Employee: anonymous
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A visitor of this site offers this as a possible solution...
What can a employee do are talk to about employers knowingly work employees with only one person servicing eighty young people, and not being able to properly service them at all.
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